Recruitment Marketing New User Guide: Organisation Admin

Recruitment MarketingPublic

Organisation Admin

As an Organisation Admin, you will be the system account administrator. You will have access to all data and functions. Organisation Admins can manage the companies within an organisation within the system and can assign roles to other users.

Please refer to each role to view more information on the permissions applicable.

Multi Company Structure

Recruitment Marketing has the capability to manage multiple entities within a single organisation or account. By default, these entities are referred to as "companies," while the overarching account is referred to as the "organisation."

multi company structure.png

Examples of how this can be used:

  • A parent company can manage multiple subsidiary companies under one account.
  • External careers sites and internal careers sites can be managed as companies under one organisation.
  • Headquarters of the organisation and companies are configured as different branch regions.

The first thing you would need to do is select the company you are sitting in. You can switch between "companies", where each will display content and settings for managing the company you are in.

  1. Click on your name in the top right corner.
  2. The drop-down will display the companies configured.
  3. Click on the company you want to manage. The company icon.png icon will indicate which company you are currently in.

Example of how companies can be set up as per the screenshot below.

managing company menu.png

Note:

Additional companies/sites incur additional costs - please reach out to your PageUp/Clinch representative for further assistance. An Organisation Admin can determine which "company" a user has access to see/manage in User Management.

Home Dashboard

The home dashboard is presented when signed in.

home dashboard.png

There are 7 main components presented on the dashboard.

Each number in the table below will correspond to an area of the dashboard in the screenshot above. The screenshot is an expanded version of each section.

Number Area Description
1 Side Menu Clicking on hamburger menu icon.png (hamburger menu icon) will display a list of all features within the system.
2 Easy access to key areas of the system

These are shortcuts to accessing key areas of the system from the home page.

  • Web Pages: Access your recruitment marketing campaign and items related to your web page.
  • Candidates: Click this tab to access the CRM and view all candidates.
  • Lists: Lists are candidate data “reports” you can create in recruitment marketing.
  • Emails: View all email types and % Delivered, Opened, and Clicked for each mail.
  • Jobs: View all jobs.
  • Reports: View all candidate metrics and analytics.
3 Favourite Projects Similar to LinkedIn projects, this feature supports recruiters in building talent pipelines for proactive recruitment. Any favourite projects by the user will be displayed on their dashboard.
4 User Account
  • Company: Companies that you have been granted access to will be displayed.
  • Knowledge portal: Access the knowledge base here.
  • Community feedback portal: Add your ideas and vote on other ideas raised by customers here.
  • What's new: See what we're working on and new releases here.
  • Logout: Click to log out of your session.
5 Dashboard customisation Dashboard analytics can be customised by clicking on the "Customise" button and toggling on/off the displayed list of reports.
6 Announcement Key announcements/updates related to the recruitment marketing system.
7 Candidate Reminders Candidate reminders (calls, emails, feedback, follow-ups, and interviews) can be assigned to a candidate profile. Any reminders assigned to you will appear on the dashboard.

User Role and Access

The permission to access groups of features across the recruitment marketing system is determined by the role assigned to the user.

A user can have more than one role, in order for them to access various parts of the system, they need to be assigned the relevant role.

The organisational admin manages this access by assigning and adjusting user roles as needed, ensuring each user has the appropriate level of access.

For more information, refer to Recruitment Marketing New User Guide: Getting Started.

Key Features

Click on the side menu (hamburger menu) icon in the top left hand corner to view the full list of features available to an organisation admin.

Note:

The features listed below can vary in visibility depending on the user’s assigned role.

Access

The visibility of features varies based on the role allocated, a user can be allocated more than one role. For more information, see Recruitment Marketing: User Accounts

Organisation combined with company admin role will allow the user to see all features (as shown in Recruitment Marketing New User Guide: Getting Started).

If a user is given only an organisation admin role, these are the features they will have access to.

Org admin menu.png

Please click on the hyperlinks listed below to view detailed guides for each feature.

Group Feature Description
Organisation Settings Click to edit the organisation name and access enterprise security. See Enterprise security for more information. 
Companies Click to select the company to manage within your organisation.
User Management

Roles can be assigned to users that will determine the areas of the system they have access to. Users can be allocated with more than 1 role if required. (Providing greater visibility of the system)

Click to configure user accounts.

More information:

Themes

A theme determines the look and feel of your career site. (E.g Branding, font colours, header and footer)

Click to manage email and page themes. See Career site themes for more information.

User Audit Logs Click to view records of user activity. See Enterprise security for more information. 
Reports & Logs Virus Logs Any files that get added to the system or by a candidate are scanned for viruses. The system deletes the document if suspected to be a virus.
Integrations ATS Click to manage 3rd party integrations. See the articles listed under Integrations for more information.
Feeds Delivering jobs to distribution channels via a structured feed in Recruitment Marketing. See Configuring jobs for distribution channels with feeds for more information.
Matchers Click to manage skill matcher integration and external candidate database. See Pocket Recruiter Skills Matcher for more information.
LinkedIn CRM Connect Synchronises data from your Recruitment Marketing CRM and LinkedIn Recruiter. See LinkedIn CRM Connect for more information.
Company Settings Click to access a range of Recruitment Marketing module settings.
API Click to manage the Clinch API credentials. See Clinch API: Getting started for more information.
Devices Click to configure the Capture App. See the articles in Campaigns & Events for more information.
Locations Click to manage job locations. See Job locations in Recruitment Marketing for more information.
Translations Click to manage translated texts.
Traffic Sources Click to manage traffic sources. See Traffic source configuration for more information.
Hosting and DNS Click to manage web hosting and SSL certificate. See Recruitment Marketing email configuration for more information.

Support

To contact support, refer to the details on Recruitment Marketing: Contacting Support.

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