Recruitment Marketing - Contacting Support

Recruitment Marketing


If you are a PageUp ATS customer please refer to Contacting Support (requires login).

If you are a Clinch customer with Recruitment Marketing related queries or issues, here are the ways for you to contact our Support team.


Want to contact us via Email? You can email our Support team via which will automatically raise a ticket for you.

Live Chat

Live Chat acts like an instant messaging service with our Support team. It's ideal for when you are logged in and have a quick question. Live Chat is available Monday – Friday 24/5. Look out for the Chat button on the bottom right of the page.

Submit a request

If you have a Support portal profile then click the Sign in - Clinch button (top right). This will give you:

  • Access to Submit a request directly from the Knowledge Portal (located next to your profile name after you have signed in).
  • Access to your activity where you can view or update your open requests.

If you don't have a profile yet and would like to use these self service features then contact us to get you started.