Recruitment Marketing New User Guide: Getting Started

Recruitment Marketing Public

This series of Recruitment Marketing New User Guides is designed to help you navigate the product as a first-time user, introducing you to its key components. As you go, you’ll find additional resources to explore, which will help you quickly build your recruitment marketing expertise!

What is Recruitment Marketing?

Recruitment marketing as a practice lets you attract, engage, nurture and convert the best candidates for your company. To facilitate this, your Recruitment Marketing software comes as a one-platform solution with three key pillars:

  • Content Management
  • CRM & Automation
  • Reporting

The goal is to optimise the top of the funnel or "pre-apply" stage of the recruitment process, to increase the conversion of quality talent to apply for your roles.

funnel.png

See Recruitment Marketing for general information.

Access/Logging in

Note:

If your organisation utilises SSO, you will need to log in via a link provided by your organisation and skip the steps below.

  1. Click the relevant link below to load your Sign In page.

    US https://app.clinchtalent.com/
    AUS https://rec-marketing.dc2.pageuppeople.com/password_auth/sign_in
    UK/EU https://rec-marketing.dc3.pageuppeople.com/password_auth/sign_in
  2. At the Sign In page, enter your Email and Password. If you're unsure, click Forgot Password?
  3. To stay logged in, select the Keep me signed in checkbox.
  4. Click Sign In.
  5. A user with an organisational admin and company admin role in the system will see the following, with a complete list of features on the side menu by clicking on the hamburger icon hamburger menu icon.png

    org and company admin role access.png

User Roles

The permission to access groups of features across the recruitment marketing system is determined by the role assigned to the user.

A user can have more than one role, and in order for them to access various parts of the system, they need to be assigned the relevant role.

The organisational admin manages this access by assigning and adjusting user roles as needed, ensuring each user has the appropriate level of access.

User Role Description System Features
Organisation Admin Access to organisation settings. Org admin menu.png
Company Admin An organisation may manage multiple companies within Recruitment Marketing. 
A Company Admin is responsible for managing their assigned company within the organisation and has full access to these groups of features.
Company admin menu.png
Content Publisher Access to edit and publish content. Content publisher menu.png
Content Creator Access to edit content, but requires approval from content approvers to publish. Content creator menu.png
Content Approver Access to review and approve content via email. No Access
Recruiter Access to job, candidate and recruitment event information. Access focused on candidate CRM. Recruiter menu.png
Traffic Source Manager Responsible for managing candidate source/traffic source and costs associated for reporting purposes. Traffic Source Manager menu.png
Device Manager Responsible for managing registered devices for recruitment events. Device manager menu.png
CRM Exporter Access to export candidate data from the system. CRM - must be used in conjunction with another role to have access to exporting candidate data. 
Assigning someone with only CRM exporter role does not work.
Reporting Access to candidate behaviour analytics gathered from published content. Reporting menu.png
Hosting Manager Access to manage DNS entries and SSL Certificates. Hosting manager menu.png

Additional resources

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