Email pass-thru

Recruitment Marketing Public

Email pass-thru allows candidate responses to emails sent from the Recruitment Marketing module to go directly into your email account.

email account

It also allows users to respond to candidates from their own email client, i.e., your work (companyname.com) inbox. The full over-and-back exchange between the user and the candidate will be recorded against that candidate in the CRM, visible in the candidate profile, and in the candidate modal (pop-up generated by clicking on a candidate name in the grid).

email pass-thru on the candidate profile

The conversation will also be visible in the shared inbox feature.

For new Recruitment Marketing customers, email pass-thru will be on by default. For existing customers, you will need to activate the feature yourself, as follows:

  1. From the side menu, under Company, click Settings.
  2. Under Email, click Email pass-thru.
  3. Select the Allow Email Pass-Thru checkbox.
  4. Click the Save button.

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