Email pass-thru

Recruitment Marketing Public

Email pass-thru allows candidate responses to emails sent from the Recruitment Marketing module to go directly into your email account.

Email pass-thru also allows users to respond to candidates from their own email client, i.e. your work (companyname.com) inbox. The full over-and-back exchange between the user and the candidate will be recorded against that candidate in the CRM, visible in the candidate profile, and in the candidate modal (pop-up generated by clicking on a candidate name in the grid).


The conversation will also be visible in the shared inbox feature.

For new Recruitment Marketing customers, email pass-thru will be on by default. For existing customers, you will need to activate the feature yourself, as follows:

  1. From the side menu, under Company click Settings.
  2. Under Email click Email Pass-Thru.
  3. Select the Allow Email Pass-Thru checkbox.
  4. Click the Save button.

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