Recruitment Marketing Public

Introduction

The anti-merge feature in Recruitment Marketing serves to allow candidates to approve different devices that access their accounts on your company's careers website.

When a candidate visits a Recruitment Marketing page for the first time from a particular device or browser, they are assigned a unique identifier or candidate UID.
If that candidate receives an email from Recruitment Marketing containing a personalised link to your careers website, and they click on that link using a device / browser that they haven't used before, Recruitment Marketing will send them an automated anti-merge email asking them to explicitly accept this new device, i.e. confirm that the person clicking the link was the intended recipient.

This will prevent unintended account-merging scenarios where a candidate forwards a personalised link to a friend or colleague or posts it to social media.

Candidate Merge email

As with all emails in Recruitment Marketing, the automated anti-merge mail is configurable using the email editor. A default mail is already set up, as seen below:

Editing a Candidate Merge email

1. From the side menu under CRM, click Emails.
2. From the Email Type drop down, select Candidate Merge.
3. Click the name of the email to open it.
4. At the Edit email, Edit tab edit the content as required.
5. Click the Next Step button and configure the Settings as required.
6. Click the Next Step button and review the email and send a test if needed.

For more information refer to Creating and sending an email in Recruitment Marketing.

Creating a Candidate Merge email

1. From the side menu under CRM, click Emails.
2. From the Email Type drop down, select Candidate Merge.
3. Click the New button.
4. Enter a name for the email.
5. The user will pre-populate from the previous page.
6. Select a theme.
7. Click the Save button.
8. At the Edit email, Edit tab edit the content as required.
9. Click the Next Step button and configure the Settings as required.
10. Click the Next Step button and review the email and send a test if needed.

For more information refer to Creating and sending an email in Recruitment Marketing.

Setting the default Candidate Merge email

When you're happy with the email, you will need to instruct the system to send that specific mail when triggered.

1. From the side menu, under Company click Settings.
2. Under Email click Candidate emails.
3. From the Please choose the email to be used for Candidate Merges drop down, select the relevant email.
4. Click the Save button to keep the updated settings.