Recruitment MarketingPublic

The anti-merge feature in Recruitment Marketing serves to allow candidates to approve different devices that access their accounts on your company's careers website.

When a candidate visits a Recruitment Marketing page for the first time from a particular device or browser, they are assigned a unique identifier or candidate UID. 

If that candidate receives an email from Recruitment Marketing containing a personalized link to your careers website, and they click on that link using a device/browser that they haven't used before, Recruitment Marketing will send them an automated anti-merge email asking them to explicitly accept this new device, i.e., confirm that the person clicking the link was the intended recipient.

This will prevent unintended account-merging scenarios where a candidate forwards a personalized link to a friend or colleague or posts it to social media.

Candidate Merge email

As with all emails in Recruitment Marketing, the automated anti-merge mail is configurable using the email editor. A default mail is already set up, as seen below:

Editing a Candidate Merge email

1. From the side menu under CRM, click Emails.
2. From the Email Type drop-down, select Candidate Merge.
3. Click the name of the email to open it.
4. On the next page, from the Edit tab, edit the content as required.
5. Click the Next Step button and configure the Settings as required.

6. Click the Next Step button and review the email, and send a test if needed.

   Note:

   Test emails are non-repeatable. Only new recipients will receive subsequent tests and previously tested addresses are automatically excluded.

For more information, refer to Creating and sending an email in Recruitment Marketing.

Creating a Candidate Merge email

1. From the side menu under CRM, click Emails.
2. From the Email Type drop-down, select Candidate Merge.
3. Click the New button.
4. Complete the following:
   1. Please name your email: Enter a name for the email.
   2. What type of email would you like to create?: Select New email from theme.
   3. What will this email be used for?: Select Candidate Merge.
   4. Choose a theme: Select Candidate Merge.
   5. Click the Save button.
5. On the next page, from the Edit tab, edit the content as required.
6. Click the Next Step button and configure the Settings as required.
7. Click the Next Step button and review the email.

8. Click Send test to test the email and finalize the configuration.

   Note:

   Test emails are non-repeatable. Only new recipients will receive subsequent tests and previously tested addresses are automatically excluded.

For more information, refer to Creating and sending an email in Recruitment Marketing.

Setting the default Candidate Merge email

When you're happy with the email, you will need to instruct the system to send that specific email when triggered.

1. From the side menu, under Company, click Settings.
2. Under Email, click Candidate emails.
3. From the Please choose the email to be used for Candidate Merges drop-down, select the relevant email.
4. Click the Save button to keep the updated settings.