Recruitment Marketing Public

Two-factor authentication (2FA) is a security system that requires two distinct forms of identification to access an account, strengthening its security. Recruitment Marketing users now have the option to enable 2FA allowing them to add a second step to the login flow where they input a code from an authenticator app such as Google Authenticator. Google Authenticator is a mobile app that allows the user to fetch a key via QR code and, based on that key, generate a new code every 30 seconds.

Enabling 2FA

1. Go to the User Settings Edit page.
2. Click Enable, under the Two Factor Authentication header.
   
3. Scan the QR code using the Google Authenticator app or similar.
   
4. Enter a code from the app and click Confirm and Enable Two Factor to enable Two Factor Authentication.
5. Take a copy of the backup codes.
   
   
   

Displaying 2FA Enabled/Disabled

Whether 2FA is enabled can be seen on the "User Settings" screen. An organisation admin can see if a user in the company has 2FA enabled on the "User Management" screen as well.

Logging in with 2FA

1. Log in with an email and password as normal.
2. This will load a new page where a code from the authenticator app can be entered.

If access to the authenticator app is lost, a backup code can be entered instead. Each of the backup codes can only be used once.

Disabling 2FA

1. Go to User Settings Edit page.
2. Enter a password and click Disable under Two Factor Authentication.

An organisation admin can disable 2FA for any of the organisation's users through the "User Management" screen.