Manually unsubscribing a candidate from emails

Recruitment Marketing Public

It may be the case that a particular candidate no longer needs to receive automated emails sent through the Recruitment Marketing module.

Note: It is not possible for a user to re-subscribe a candidate. However, if a previously unsubscribed candidate subsequently completes a Call-to-Action, they will have opted back into the system - in effect, re-subscribing.

To stop a candidate from receiving any further emails, you will need to unsubscribe them as follows:

  1. From the side menu, under CRM click Candidates.
    Alternatively from the Home Dashboard, click Candidates.
  2. Use the search options to find the relevant candidate or locate them in a list.
  3. Click the candidate's name to open their profile.
  4. Click the View Full Profile button.
  5. Next to their name, click the Actions icon then select Unsubscribe.

  6. At the confirmation prompt, click the OK button.



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