Recruitment Marketing Public

The AI Chatbot Assistant is a vital part of your Talent Acquisition team - helping candidates find answers to their questions, helping them track down the ideal role within your organisation, or perhaps simply helping them to connect with you by joining your talent network.

Whilst the AI Chatbot Assistant is automatically taking care of this, your time is freed up to work on higher value activities, focusing your attention on your candidates and other stakeholders in the Talent Acquisition process, and delivering excellent experiences to those who interact with your employer brand.

This article focuses on adding your AI Chatbot Assistant to pages within your career site.

Other related articles:

• Configuring your AI Chatbot Assistant
• Enabling AI Responses from your AI Chatbot Assistant 

Activating the AI Chatbot Assistant on a page

The chatbot is managed at either the campaign or page level. It is not active on any page or web campaign by default. 

Activate for an entire web campaign

1. From the side menu, under Content click Web Pages.
2. Click the name of the relevant web campaign.
   Alternatively, you can also use the search bar to find the page.
3. Click the pencil icon on the top right side, in line with the campaign name.
4. Select the Chatbot Active checkbox.
5. Click the Save button.

The chatbot will now be activated for all pages within that web campaign.

Activate for specific pages

If the chatbot is activated at the campaign level for a page that sits within that campaign, that setting will override the page level setting.

1. From the side menu, under Content click Web Pages.
2. Locate the page that you would like to enable the chatbot on, and click the vertical ellipsis icon, then Settings.
   If you have navigated directly to the page itself, Settings can be found in the top right corner of the editor view.
3. In the Edit Page Settings pop-up, click the Appearance & Behaviour tab.
4. Select the Chatbot active checkbox.
5. Click the Save button.

Once activated at either the web campaign or page level, the chatbot will now display to any candidate(s) visiting those pages on your Recruitment Marketing powered career site. It is visible in the bottom right corner, with new chatbot messages indicated by the red number icon.

Styling the AI Chatbot Assistant

In addition to providing the chatbot with a persona by configuring a name and an avatar, you can control the styling of the chatbot window itself via the website theme.

1. From the side menu, under Organisation click Themes.
2. Click the name of the relevant theme.
   Next to the relevant theme, click the Edit icon.
3. Click the Colours tab.
4. Scroll down to the Chatbot Colours, where you can use the drop-downs to manage the primary colour and text colour of your chatbot.
   
5. Click Save.