Recruitment Marketing Public

Introduction

To support you in building out the content for your Frequently Asked Question library, we have collated ten frequently asked questions and provided some examples of the types of answers that elicit the most natural responses from the AI chatbot assistant.

These examples are not intended to be copied verbatim, but rather they are provided to assist you in crafting responses which are appropriate for your organisation.

Example questions and answers

How do I apply for a job?

Find the job that you are looking to apply to on our job search page, then click into that job and complete the apply call to action to begin your application.

What is the recruitment process like?

Once we receive your application, we aim to screen your application within two days. Then, we will reach out to you if we want to conduct a phone screen. Once this has been completed, we will schedule interviews before finally conducting background checks before we make you an offer of employment.

How long does the hiring process take?

The hiring process can vary depending on the job in question, but we aim to commence interviews one week after the job closes, and we aim to make offers for our jobs within three weeks of conducting interviews.

How should I prepare for the interview?

We recommend doing some research into our organisation, as well as brushing up on your resume and your previous work experience.

How can I check the status of my application?

To check the status of your application, go to the Settings page and log into your applicant portal. Here, you can see the latest status of your application.

What is the culture like?

Our company culture is built on collaboration, innovation, and inclusivity. We foster an environment where every team member is valued, empowered to share ideas, and encouraged to grow both personally and professionally. We believe in maintaining a healthy work-life balance and offer a variety of social events, wellness programs, and professional development opportunities.

What benefits do you offer?

We offer comprehensive medical coverage, along with mental health resources and wellness programs. We also offer flexible work arrangements, and parental leave to support your personal and family needs. We have many career development opportunities also, with ongoing training and mentorship programs available.

Do you offer remote or hybrid work options?

Yes, we offer remote and hybrid work options.

What professional development opportunities do you offer?

We offer ongoing training, mentorship programs, and opportunities for career advancement to help you achieve your professional goals.

What qualifications do I need?

The qualifications you need will depend on the specific role you’re applying for. In general, we look for candidates who demonstrate a combination of relevant skills, experience, and a commitment to growth.

Additional suggestions

Below are some further suggestions of the types of questions, and categories of questions, you may want to consider including in your FAQ library.

Searching for jobs

• How do I search for current job openings?
• Are the posted jobs the only ones available?
• Can you let me know when a suitable position becomes available?

Initial application

• What information will I need when applying for a job?
• What do you look for when you review my application?
• How long should my CV/resume be? What information should I include?
• How long does it typically take to complete the application?
• Do you accept CVs/resumes via email?
• I'd like more information. Can I speak with someone?
• Can I reapply if I'm unsuccessful?
• Will I need a reference?
• Can I apply for more than one job at a time?

Recruitment process questions

• When will I be contacted if I have been selected for an interview?
• How do I view the status of my application?
• How will I be contacted for an interview?
• How do I prepare for my interviews?
• Will everyone that applies receive an interview?
• Can I get feedback after my interview?
• I have a disability and need assistance to apply for a job. How do I request an accommodation?
• What's the background check like?

Sponsorship and visas

• Do you offer work visa sponsorship?
• Do you accept overseas applicants, or do you sponsor visas?

Benefits and conditions

• What does {organisation} offer for retirement planning?
• What benefits and perks does {organisation} offer to employees?
• What are the typical working hours?
• How do I find out what the salary and benefits will be?

Onboarding or post offer

• I accepted an offer. What happens next?
• What should I expect when I start at {organisation}?
• What equipment will you provide?
• What devices may I use for work at {organisation}?"
• When will I receive my equipment?
• How can I prepare to grow my career at {organisation}?"
• What influence will I have over my career progression?

Employer brand and culture

• What's the culture like at {organisation}?
• What are the opportunities for career growth at {organisation}?
• How does the company celebrate success?
• What's the best part about working at {organisation}?
• How does {organisation} give back to the community?
• How does {organisation} support diversity?