Archiving and unarchiving users

Recruitment Marketing Public

It is recommended to control user access to Recruitment Marketing via SAML. Since this is not always possible, an alternative option is available to log in via email/password. However, when a team member leaves the recruiting team or the company, their access to Recruitment Marketing needs to be revoked by locking access and archiving the account. Once an account has been archived, it will no longer be accessible for login.

Archiving a user

  1. From the side menu, under Organisation, click User Management.
  2. Next to the relevant user, under Actions, click the Archive and lock user icon.
    RM - Archive user icon.png
  3. At the confirmation prompt, click the OK button.

Unarchiving a user

  1. From the side menu, under Organisation, click User Management.
  2. To view archived users, change the default "Unarchived" filter to "Archived", then click Search.
    RM - Archive Unarchive Filter Option.png
  3. Next to the relevant user, under Actions, click the Unarchive and unlock user icon.
    RM - Unarchive user icon.png
  4. At the confirmation prompt, click the OK button.

Note:

Recruitment Marketing enables archiving as opposed to deletion of user accounts to preserve references to the user for historical purposes, e.g., reviewing conversations with candidates that may have been started or continued by the user.

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