Employees: Using email based two-factor authentication (2FA)

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To enhance your account security, at PageUp, we will be requiring two-factor authentication (2FA) for all password logins. This adds an extra layer of protection by requiring a time-based code sent to your email address in addition to your password.

Step-by-step instructions

Step 1: Log in using email and password

  • Log in using your existing email and password.
  • Once two-factor authentication is required, you will be asked for a 2FA code.

Step 2: Enter the 6-Digit Code

  • You will have received a 6-digit code in your email account.
  • Enter that code to verify and log in.

You're logged in!

You will need to enter the 6-digit code each time you log in.

Tip:

  • For additional security, we do not support SMS-based 2FA where possible.
  • If you would also like to use an authenticator app-based 2FA, you can go to your Security Settings, disable 2FA, and then re-enable it via an authenticator app.
  • You can also create backup codes, once again by going to your Security Settings.
  • When clicking the "Remember my two-factor code" option, this setting will be retained for 7 days.

Need help?

If you run into any issues or lose access to your authenticator app and backup codes, contact your HR representative.

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