To enhance your account security, at PageUp we will be requiring two-factor authentication (2FA) using an authenticator app for all password logins. This adds an extra layer of protection by requiring a time-based code from your device in addition to your password.
Note:
You can also log in via a passkey which is a more secure alternative to passwords. When you enable a passkey, we will remove your password making your account secure.
What you'll need
- An authenticator app (such as Google Authenticator, Authy, or others - available free in the App Store and Google Play)
- A smartphone or tablet.
Step-by-step instructions
Step 1: Download an Authenticator App
If you don't already have one, download a trusted authenticator app such as:
- Google Authenticator - App Store & Google Play
- Authy - App Store & Google Play
- 2FA Authenticator (2FAS) - App Store & Google Play
- 1Password - App Store, Google Play, macOS, Windows, Linux
- Bitwarden - App Store, Google Play, macOS, Windows, Linux.
In addition to the above popular ones, there are other reputable and secure authenticator apps. Choose an authenticator app that supports time-based one-time passwords (TOTP). Look for options that support encrypted backups, cross-device sync, or biometric lock if you value usability or added security.
Step 2: Log in using email and password
- Log in using your existing email and password.
- Once two-factor authentication is required and you are logging in for the first time, you will be asked to set up 2FA.
Step 3: Scan the QR Code
- You’ll see a QR code displayed on the screen.
- Open your authenticator app and use it to scan the QR code.
- In your app, look for options like "+ Add Account" or "Scan a QR Code".
Step 4: Enter the 6-Digit Code
- Your app will now show a 6-digit code for your account.
- Enter that code to confirm and activate 2FA.
- Note that if you are a returning applicant that already had a password set, as an additional security measure, you will also be required to enter a one-time code sent to your email address.
All set!
Two-factor authentication is now enabled for your account. From now on, when you log in, you'll need both your password and the code from your authenticator app.
Tips:
- Backup codes will be provided - save these in a safe place.
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If you change phones, you’ll need to reconfigure 2FA on your new device.
- Either by disabling 2FA and re-enabling it whilst logged in to your account settings,
- Or if you don’t have access to your previous phone, use a back-up code to log in and then disable and re-enable 2FA in account settings.
- For additional security, we do not support SMS-based 2FA where possible.
Need help?
If you run into any issues or lose access to your authenticator app and backup codes, contact your HR representative from the organization you are applying for.
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