Recruitment Marketing Public
What is a one time password?
One time passwords (OTP) are a secure login method. The user provides their email and receives a one time code to their email inbox, which is then used to enter the website. A one time password removes the need for a user to remember a password, as the code is unique each time.
How can I disable OTP?
- Log into the employee connections admin portal.
- Navigate to Platform Settings.
- Click on Platform Personalisation.
- Untoggle the One Time Password options for Platform, Live Chat and Client Portal.
- Hit Save.
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