Recruitment Marketing Public

Administrative platform

This article provides an overview of the Employee Connections administrative platform. When accessing the Employee Connections platform as an administrator, you will see a dashboard on the home screen and a menu on the left-hand side. For an overview of the always on, refer to the section on Candidate-Facing Platform.

Dashboard

The high-level analytics dashboard provides an overview of platform performance and includes:

• The total number of questions/discussion threads
• The number of currently unanswered questions
• The average number of views per discussion
• The total number of registered candidates in the talent pool
• A graph displaying month-by-month discussion activity
• The most engaged insiders
• Talent re-engagement metrics
• The most engaged candidates
• Top discussions
• A pie chart of questions by category
• A timeline of discussion engagement
• A timeline of platform traffic

Knowledge Portal

View articles related to the setup and configuration of Employee Connections.

Community Feedback

Input your ideas and feedback to the AHA portal. Helping to shape the product.

Cookie management

Revise your cookie preferences for the Employee Connections platform.

Candidates

The Candidates section of the left-hand menu contains one area - Talent sourcer.

Talent sourcer

The talent sourcer page displays candidate information in two tabs:

• Talent sourcer: View all candidates that have registered with your Employee Connections platform. Against each profile, you can view candidate interaction scores and activity.
• Selected talent: This section displays highlighted candidates that you may want to nurture to apply for a role. Candidates in this section have the "star" icon selected against their profile in the talent sourcer tab.

Social media

The social media page allows administrators to publish discussions directly to Twitter, LinkedIn, or Facebook to promote the Employee Connections platform. You can search for discussions you'd like to share using the keyword search bar at the top left of the page. Please be aware that the discussion post will be shared on the social media account you are currently logged into.

Videos

The Videos section of the left-hand menu contains two areas:

• Assign video questions
• Insider videos

Assign video questions

This page allows Employee Connections administrators to assign video questions to nominated insiders. Insiders can then record their video responses, ready for them to be published to the candidate-facing platform.

Insider videos

The insider videos page contains three tabs:

• Moderation: This section displays video questions submitted by an insider that require review and publishing to the public-facing platform.
• Published: All insider videos currently published and visible on the candidate-facing platform.
• Hidden from platform: Any insider videos that have been removed from the candidate-facing platform.

Platform settings

The Platform settings section of the left-hand menu contains three areas:

• Configuration
• Blacklist management
• FAQ

Configuration

The configuration area of platform settings is where administrators can update images, logos, and colours. Please note that any changes made here will impact your candidate-facing platform. If you'd like to update the platform, please discuss this with your PageUp representative first.

Blacklist management

Blacklist management controls the keywords or categories that are blocked when a candidate includes them in their question. The Employee Connections platform comes with a pre-defined blacklist, but if you have any questions about this feature, please reach out to your PageUp representative first.

FAQ

The FAQ section displays information in two tabs:

• Published FAQs: View or edit the FAQs created by administrators and published on the candidate-facing platform.
• Create a new FAQ: Create generic, frequently asked questions to display on the platform for candidates to view if they attempt to ask a similar question.

Promotional plugins

This page allows you to create multiple types of promotional plugins to add to your careers site:

• Random insiders & discussions
• Random insiders only
• Random discussions only
• Chosen insider(s) only
• Live chats
• Video
• Discussions by keyword/category

Platform preview

This section displays a preview of your candidate-facing Employee Connections platform.

Account settings

The Account settings section of the left-hand menu contains three areas:

• Manage settings
• Edit profile
• Logout

Manage settings

Update your account settings, including your notification preferences, password, email address, and time zone.

Edit profile

If you are an insider for your organisation, you can edit your candidate-facing insider profile here.

Logout

Log out of the Employee Connections platform. You can also use the top right menu (click on your name) to log out.